Unable to receive a password reset link for WordPress on a DreamHost site

  • Unknown's avatar

    I installed WordPress into a my website hosted by DreamHost but never set a password. Now I am unable to receive an email to set a password. My email is (email visible only to moderators and staff) and I have request a password change link dozens of times but never received one.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there!

    As mentioned your site is hosted with third party Registrar. Here in this forum we only provide support for site’s that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there. 

    You can learn more about the difference between WordPress.com and WordPress.org here:

    https://wordpress.com/com-vs-org/

    Regards:

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