Unable to Receive Verification E-Mail

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  nskdah · Member · Sep 20, 2023 at 1:05 pm

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  Hello.

  As stated in the subject line, I am unable to receive any verification e-mail from WordPress or Jetpack, so I cannot even edit my site or access my plugins. I have checked my junk mail.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  Accepted answer

  staff-dragon · Staff · Sep 20, 2023 at 6:34 pm

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  Hey there,

  I checked our system logs, and I see that the emails were sent successfully to your email address server. The emails will be titled “Activate nskdah.” Please note that in addition to Spam and Trash folders, if you are using an organization’s email, such as a business or academic address, your IT department may prevent some emails from being delivered. If this is the case, I recommend contacting your organization for additional assistance.

  If you are still unable to access the activation email, you can also recover access to the account following our account recovery process outlined here:

  

  Recover Your Account

  in WordPress.com Support

  4 min read

  At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset Process It’s crucial to remember your password and to keep it secure, but there might come a time when you forget your password. If you need to reset a

  Hope this helps!

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  nskdah · Member · Sep 25, 2023 at 8:37 am

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  Thanks a lot. The problem has been resolved.

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  dragstor · Member · Sep 25, 2023 at 11:32 am

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  Hi there! 👋🏼

  Thanks a lot. The problem has been resolved.

  That’s great news! 🎉

  I’ll close this thread and mark the suggestion as a valid answer.