Unable to recover new password(Recovery email no longer exists)

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  icansurf241217 · Member · Dec 24, 2017 at 3:47 am

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  Hello everyone

  At the start of 2017, alongside with a computer rebuild, I had to delete an email account due to changing ISP and this email account was tied to a WordPress site I created for a bike club. Adding to that, I cannot complete this form because the “Proof of Ownership” located in the password recovery page asks for one of three security items to be completed. I can do neither as all my info has been lost since the pc rebuild.

  I am really stuck on what to do as I need to add new admins to the website.

  Any help would be greatly appreciated.

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  avydun · Staff · Dec 24, 2017 at 5:13 am

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  If you don’t have access to either of the 3 “proof of ownership” requirements, you won’t be able to access your WordPress.com account. Sorry.

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  icansurf241217 · Member · Dec 24, 2017 at 7:40 am

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  Thanks Strikebuys.

  Thats a brutal blow but I am hoping there is “a” way.

  Thanks for the reply. Merry Christmas to you

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  avydun · Staff · Dec 24, 2017 at 10:59 am

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  I am sorry, but I don’t think you have a choice without the required information. Merry Christmas to you too!