Unable to Recover Password

• 

  fiducator · Member · Nov 11, 2018 at 4:33 pm

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  Hello everyone,

  Here’s the Problem:

  I don’t currently have the password for the admin account for my WordPress site. The issue is that the password wasn’t saved to the google password manager, and the piece of paper it was written down on is missing in action.

  Normally, this wouldn’t be an issue because I could just recover the password by email. However, when I click the recover password button, this is the page it goes to:
  https://www.thebaileymanor.com/my-account__trashed/lost-password/

  Here’s what I do have access to:

  Godaddy Dashboard and cPanel
  The email for the website

  What Plugins/Themes are Installed?

  Divi Theme
  I had WooCommerce but I believe it has been deleted from the site
  Some other standard plugins that shouldn’t affect the situation

  The blog I need help with is: (visible only to logged in users)

• 

  neelgajjar · Member · Nov 11, 2018 at 4:41 pm

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  Hi there,

  You can reset your admin password directly through phpmyadmin via cpanel.
  Please follow the steps given in below link to reset the password via cpanel

  https://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/

  PLEASE NOTE

  http://www.thebaileymanor.com/ appears to be self hosted version of wordpress software

  This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Thanks.