Unable to refresh connection
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On my editing page, I have this message: “Before you hit Publish, please refresh the following connection(s) to make sure we can Publicize your post:”
Then there is a button that says:
“Refresh connection with Facebook”When I press the Refresh button, the problem continues. I have gone into my settings page and remove Facebook from Enabled Services and saved it. Then moved the Facebook icon back to Enabled Services and saved it. I am still disconnected to Facebook.
The blog I need help with is: (visible only to logged in users)
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi unclebardie,
I’ve tested your Facebook connection and it appears to be working as expected. Please try clearing your browser cache using the steps in this guide:
Once you’ve done that, refresh the page and let me know if you still see this message.
Thanks!
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Just want you to know that it is working now. Clearing my browser history is always a good idea. I forgot to do that. Thanks for all your help.
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No worries @timethief! It was worth me testing the connection — any issue there could have caused the same problem.
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