Unable to register a domain

  • Unknown's avatar

    I’m trying to buy a domain for my wordpress.com site. On 5/3, I started the process to purchase the domain but did not complete. So late at night on 5/4 the next day, I go to buy the domain. I go to ‘My Sites’ > Domains, and click on the shopping cart icon. It has the domain I added from before. So then I attempt to purchase the domain and get this error ‘This domain already exists and cannot be registered’. So I do a whois search on the domain and it says it was registered the exact date and time that I added the domain to my cart on 5/3. I’m pretty sure the domain is on hold for me.. but I cannot purchase it. How can I proceed? Thanks in advance.

    This domain already exists and cannot be registered

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Are you referring to random-shots.net? I see that you successfully managed to register on May 5th, in fact the domain is already up and running.

    Let me know if you were trying to purchase a different domain, so to investigate further on that. Thanks!

  • Unknown's avatar

    Thanks for your reply!! This turned out to not be an issue with WordPress. It turns out another party bought the domain I had in the cart in between the time I added it to the cart, and the next day when I went to complete the purchase. As a result, I went with an alternate domain random-shots.net. So I will mark this issue as resolved, thanks.

  • Hi there,

    Glad to hear the issue got sorted. Please feel free to reach out if you have any other questions or need some more help :)

    Closing the thread.

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