unable to register new account/blog

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  loquaciousbaker · Member · Dec 20, 2013 at 5:17 pm

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  I am trying to set up a new wordpress site, and am unable to do so. I can enter information into every field, and am told that the site name is available, etc., but once I click the “create blog” button at the bottom, nothing happens – I’m just brought to the top of the page again. I am not receiving an invitation email (to a new address created specifically for the new site), and if I try to resend the activation email, I’m told that I’m not registered. If I try to register the new username without creating a blog, the same thing happens.

  Can anyone help?
  Thanks.

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  timethief · Member · Dec 20, 2013 at 5:23 pm

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  If you do not want to register a new blog under the same username account and associated email address, you must log out and clear your browser cache and cookies. Then while logged out you will be able to register a new username account with a different email address provided you don’t have a browser related issue.

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.