Unable to remove Jetpack connection from self-hosted site

  • Unknown's avatar

    I used to have a self-hosted WordPress site at, say, http://example.com. I deleted the site a long time ago, but unfortunately did not disconnect Jetpack before I did so. As a result, when I go the to My Sites tab here on wordpress.com, I just get an error message saying “check your primary site’s Jetpack connection”, and nothing else.

    Is there a way to disconnect from my old domain on the backend so I can go ahead and get a wordpress.com site up and running? I have a different custom domain I’d like to use, and will be purchasing the Personal plan.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    When I go to the Purchases tab and attempt to Upgrade my account, I get the same error message…

  • Hi there,

    Can you please confirm the URL of the site you wish to disconnect? Based on your question, I’m guessing it’s not http://www.danj.ca/

  • The topic ‘Unable to remove Jetpack connection from self-hosted site’ is closed to new replies.