Unable to remove *wildcard subdomain from DNS manager
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Hello,
I recently moved my domain to wordpress.com but I run my own external mailserver. I noticed there is a subdomain *.$FQDN wildcard in place in the DNS manager that I’m unable to remove from within that interface. The result is that any A records I have for my MX entries don’t take place, however I’m still able to add them.
e.g.
host knapsack.hobo.house
knapsack.hobo.house is an alias for hobo.house.
hobo.house has address 192.0.78.24
hobo.house has address 192.0.78.25
hobo.house mail is handled by 10 knapsack.hobo.house.
hobo.house mail is handled by 20 boxcar.hobo.house.Thanks.
The blog I need help with is: (visible only to logged in users)
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Is it possible for staff to remove the * wildcard subdomain CNAME for me please? Thanks again.
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Hi there,
The wildcard entry for domains pointed to WordPress.com can’t be removed entirely, but that wildcard is only used when a specific subdomain isn’t defined in your Custom DNS here at WordPress.com. When you add a specific A or CNAME record here, that will be respected.
I see you added A and MX records for knapsack.hobo.house and boxcar.hobo.house in your DNS manager here. Are you still having trouble with your email or is it working now?
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Thank you for the quick response. This seems to be resolved as both of those A records return the correct ip address for me.
Much appreciated.
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