unable to renew annual subscription

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  prairiepastimes · Member · Feb 12, 2016 at 12:18 am

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  I have taken over administering this domain and it will not let me renew. It says I was not the original subscriber. How do I pay

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 26, 2016 at 12:43 am

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  Hi – In order to renew you will have to be logged in with the original account that made the purchase. If you are, then you can renew via your Manage Purchases page at https://wordpress.com/purchases

  If you still see this error, you can contact staff at http://wordpress.com/help or by tagging this thread with ‘modlook’.