Unable to renew domain name
-
On the “my upgrades” page (dashboard>store>my upgrades) there is no button to renew the domain
The blog I need help with is: (visible only to logged in users)
-
So it looks like that domain is owned by a different WordPress.com user than the one you are logged in and posting here with.
Could you have opened another WordPress.com user account at some point?
-
Is there any way to figure out what WordPress.com user this was? I work with many students so this is possible. How can I “reclaim” this domain and upgrade it myself?
-
Try leaving a comment on the blog – if the comments are set to moderate an email will be sent out – usually that goes to the blog owner (but not for sure the upgrade owner)
The staff will not give out ownership details for a blog or upgrade – privacy issues
also the single comment on this page seems to be spam: http://purpology.com/meet-the-contributors/
-
I left a comment but not sure where the notfication went.
I can go in and see/approve all comments to this site anyways.
Is there anyway I can renew this domain – its a site I manage for my students and I would hate for it to be lost.
-
You should be able to renew the domain mapping & registration as a gift – can’t remember the exact details – but look in
Dashboard >> Store >> My Upgrades
staff-ozmodiar should be able to help if you have trouble – renewing as a gift will not change the ownership but will keep the upgrade from lapsing
-
-
Oh no! This blog’s domain modelinstincts.com expired 62 days ago!
You will need staff help to renew the domain & mapping staff-ozmodiar should be able to help you when he checks this thread again
-
When I go to My Upgrades I see no way to renew the domain name. No button or link to do this as a gift either.
-
Is there any way to figure out what WordPress.com user this was?
It appears to be a user named purpology2012.
- The topic ‘Unable to renew domain name’ is closed to new replies.