Unable to renew my domain site: susanjangel.com

  • Unknown's avatar
    suesite · Member ·

    ‘Suesite ‘(an experimental unused site) is linked completely to my susanjangel.com site which I pay annually for. I am UNABLE to renew this domain as WORDPRESS immediately goes to ‘suesite’ a free unused site (both are linked to my email address. I contacted WORDPRESS over a year ago to PLEASE DELETE SUESITE or UNTANGLE it from Susanjangel.com. At the moment I cannot renew until this is done.

  • supernovia · Staff ·

    Hi @suesite, you may close this account on your own if you wish:

    Close Your Account

    However, it’s really not necessary: if you’ll log out, then log back in using the email address that gets renewal reminders, you’ll be able to renew the correct site. My guess is that your login is filled-in for you already (stored in your browser) so you’re logging in as suesite instead of your other username.

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