Unable to renew my website

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  adockr · Member · Dec 5, 2013 at 2:20 pm

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  Dear wordpress,
  I’m not able to renew my blog, http://adockr.com, since i cannot find the renewal button. Can you help me please?

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Dec 5, 2013 at 8:44 pm

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  Hi,

  Your domain is long enough expired so that it is now in what’s known as “redemption”. (More about the domain expiration timeline is at Domain Expiration).

  What that means is that the domain provider has put your domain name up for auction. We can petition to have it returned to you and renewed, but if someone else has placed a bid on it, we won’t be able to get it back.

  To petition, you’ll need to pay to have domain name renewed ($18) plus an $80 late fee that is imposed on WordPress.com by the domain provider. Once paid, I’ll petition on your behalf to get the domain back—typically we’ll know within a day.

  If we aren’t able to get the domain back, the full amount is refunded back to you.

  I’ll send you a payment link by e-mail. If you’d like to do that, please submit payment and let me know. I’ll petition right away.

  If you have any questions or need anything else, please let me know. Thanks!