Unable to reset account password

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  info37c4977774d · Member · May 17, 2020 at 6:41 pm

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  Attempting to reset ‘lost password’ continue to receive error saying:

  This key is invalid or has already been used.

  Not sure what to do next.

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  supernovia · Staff · May 18, 2020 at 6:09 pm

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  Hi, is the site you’re trying to log into hosted here with us? If so, please send a link so we can look it up. Here’s how we can help you regain access:

  Recover Your Account

  If you’re trying to access an installation at another host, I’d recommend asking your host for help with these steps:
  http://codex.wordpress.org/Resetting_Your_Password