Unable to reset pw, my wp signed up email add server was changed by my school!
-
Hi, i would like to retrieve my old wordpress for memories sake. the wordpress was signed up using my email address (email visible only to moderators and staff). i have lost the password so I tried to reset. The password was sent to (email visible only to moderators and staff) but it doesn’t work anymore because my school has changed all our email addresses to xxxx@e.xxx.edu.xx
What should I do now to reset my pw/ retrieve the wordpress?
Is there someone at wordpress I could email so I could verify that it is my wordpress? i could email that person with my school’s updated email address to verify. Could a wordpress staff please help update my email address by adding the .e so I could reset my password?
Please advice. thank you!
-
Hi, i would like to retrieve my old wordpress for memories sake
This is all going to boil down to how many username accounts you have and exactly which one registered which blog. There is only one means of account recovery so please read on.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.
Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibilityIf you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.
-
hi @timethief thanks for your reply, but i don’t think you got my question. (sorry if i confused you)
i have an wordpress account which i cannot login at all so i created a new wordpress account (which i am using now) where i can then ask question here.
I cannot login to the old wordpress account because i lost the password.
I tried to reset the password at the reset page but the reset password email has sent the email to the old email account which I registered with, which no longer exists because my school changed all our domains from abc @ xxx.edu.ph to abc @ e.xxx.edu.ph
So, my question is how do I reset my password when I can no longer log in to the email address because it no longer exists due to the change of domains? I could prove it is my account because the email address is the same, it is now abc @ e. xxx.edu.ph instead of abc @ xxx.edu.ph.
The verification will be simple if I could email a wordpress staff to prove that is my account.
Please advice.. thank you. :)
-
What is the URL of the blog at the “old account?” We need the actual URL, starting with http.
-
hi, i may have more than 1 blogs under the email account. why would you need the website when you could check with my email account registered with wordpress? I just want access back into my old account.
when i tried the forgot password page yesterday, it says the email has been sent to the old email address.. but the email address shouldnt exist anymore since 2 years ago.
-
-
-
Hi there,
You can get help regaining access to another WordPress.com account by filling out this form:
https://en.wordpress.com/wp-login.php?action=recovery
Our account recovery team will reply via email so you can discuss the private details about that account. (They reply to inquiries in the order they are received.)
-
@rachelmcr @raincoaster @timethief thank you for your replies, i have submitted the account recovery form.
- The topic ‘Unable to reset pw, my wp signed up email add server was changed by my school!’ is closed to new replies.
WordPress.com Forums 