unable to retrieve access credentials
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Hi,
Some time ago I registered a domain in wordpress (arellanoesparza.wordpress.com). I’ve somewhat lost track of all my access credentials to y account, can’t remeber which email I associated to the account, hence I can’t go through a traditional password reset process. Is there any way I can regain access to the account?
Thanks,
The blog I need help with is: (visible only to logged in users)
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Hi,
I can see that the site is under the username you are using to reach out to us.
If you have access to it, you can use this link to manage your site: https://wordpress.com/sites
If you no longer have access to the email address associated with your WordPress.com account and can’t log in, the best next step is to complete our Account Recovery Form: Account Recovery Form
Please provide as much information as possible — such as transaction IDs, activation links, backup codes, or anything else that could help prove ownership.
In the event that it isn’t possible to verify your identity to recover your account, access to the account cannot be granted for security purposes.
Check this guide for reference: : Account Recovery Guide.
Let me know if that helps.
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