Unable to retrieve deleted account (form isn't working)

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  callumsw · Member · Feb 15, 2022 at 8:51 pm

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  I am wanting to access an apparently deleted account.

  Account name: farmercallum

  When attempting to log in, I get the message “This account has been closed. If you believe your account was closed in error, please contact us.”

  When I fill out the linked form in the message (the account recovery form), I am told I simply need reset my password. When I click to reset my password, the email I get in my inbox is for a different account (callumsw) than the account I am trying to access.

  Does anyone know how to help me here?

  Thanks,
  Callum

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  staff-sheva · Staff · Feb 15, 2022 at 10:52 pm

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  Hi @callumsw,

  Can you please confirm the email address associated with the farmercallum account? Only forum staff will be able to see this.