Unable to run jetpack debug

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  agricarecorporation · Member · Oct 14, 2020 at 4:26 am

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  Jetpack dashboard shows error in connecting to my website. I am tryig to run jetpack debug but even that shows error 504 with a link to drop a message to support.

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  kokkieh · Staff · Oct 14, 2020 at 11:50 am

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  Hi there,

  Is this for https://agricarecorp.com/?

  According to Jetpack’s debugger at https://tools.jetpack.com/debug/?url=http://agricarecorp.com, Jetpack is unable to communicate with your site because it can’t access XML-RPC on your server.

  I can access that file directly in my browser at https://agricarecorp.com/xmlrpc.php, but it takes very long to load, so Jetpack’s connection attempts are likely timing out.

  Please contact your hosting provider and make sure XML-RPC is correctly configured on your server and not being blocked.

  Jetpack

  For more help with this you can find Jetpack support at this link.

  The forum you’re posting in now only provides support to sites hosted on WordPress.com.