unable to save changes to website

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  jenwillis3effa020f0 · Member · Aug 11, 2022 at 2:39 am

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  Hello! I am a novice and working on updating my website, I am unable to successfully save changes and receiving an error that guides me to my host. can you help me? Also, I cannot seem to log in to my account without using google.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Aug 11, 2022 at 5:10 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  jenwillis3effa020f0 · Member · Aug 11, 2022 at 3:59 pm

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  https://walkthewalkcounseling.com

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  amiteshg93 · Member · Aug 12, 2022 at 3:18 pm

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  Hi there,

  https://walkthewalkcounseling.com is a site hosted with NameCheap and uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum or reach out to your hosting provider: https://wordpress.org/support/forums

  Hope this helps! :)