Unable to see my website on the dashboard.

• 

  iostadesignstudio · Member · Sep 20, 2024 at 4:44 am

  • Copy link
  • Add topic to favorites

  Hi there,

  I created a WordPress account in Australia and shared the credentials with my team in India. I then created a website, which I can access and edit. However, my team in India is unable to access the website with the same login credentials as me. In fact, they cannot even see the website in the list when they log into the account, as the site table is in an endless loading loop.

  Can anyone tell me the possible causes for this? And how to resolve them?

  Cheers.

  The blog I need help with is: (visible only to logged in users)

• 

  staartmees · Member · Sep 20, 2024 at 9:34 am

  • Copy link

  To add users to your site – https://wordpress.com/support/invite-people/

• 

  iostadesignstudio · Member · Sep 22, 2024 at 2:25 pm

  • Copy link

  Hi @staartmees.

  Thanks for the response. However, I’m not looking to add new users at this point. My team has access to the same credentials as me, essentially making us the same user. I am wondering why they cannot see it with the same credentials. Do you have any idea about that?

  Cheers.