Unable to send activation email to myself

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  jacksonvcg · Member · Dec 23, 2015 at 4:46 pm

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  I never received the activation email for my account. When I click the ‘Re-send your activation email’ link, I get a message that says ‘We sent another confirmation email to {{email /}}’ and I still receive nothing.

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  supernovia · Staff · Dec 25, 2015 at 6:58 pm

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  Hi @jacksonvcg, thanks, the {{email /}} thing looks like a bug. I did verify that the emails are sending out, though, and your mail server is receiving them.

  Can you check your bulk / spam folders to see if the missing mail is there?

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  supernovia · Staff · Dec 26, 2015 at 2:22 am

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  @jacksonvcg, we’ve verified the account for you, because we can see the emails are being accepted. You’ll still want to figure out what’s going on with the email provider though. Cheers!