Unable to send or receive E-MAILS

  • Unknown's avatar
    godandme1 · Member ·

    I am not able to send or receive emails on my email ID related to my site.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    The account you’re using to post here doesn’t own the domain connection upgrade for the domain, daasind.com. Your account does own an old Jetpack connection for this domain, from when it was connected to a WordPress site hosted somewhere else, but at the moment that domain is connected to a different site hosted here on WordPress.com, which belongs to a different account.

    Log out of this account, and log back in as the account that owns your WordPress.com site. Then you can see here for steps to connect an existing email account to your domain so you can receive emails again:

    https://wordpress.com/en/support/add-email/#other-email-providers

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