Unable to set a primary site

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  gfvprod · Member · Jun 8, 2023 at 12:11 pm

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  Hello, I’m unable to access my site’s dashboard and WordPress asks me to set a primary site. When I go to the account settings, the “primary site” section looks like it’s loading forever and stays blank. How do I get back to editing my website?

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jun 8, 2023 at 2:48 pm

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  Hello there!

  We’re sorry to hear that you’re facing some trouble. No worries though, we’re here to help! Could you please try accessing your site using this link: https://wordpress.com/pages/gfvproduction.com, and let us know if the issue persists?

  In order to investigate further, it would be really helpful if you could provide us with some additional information. Specifically, if you could let us know the browser and operating system you’re using, along with their respective versions, we’ll be able to delve into this matter for you.

  Thank you for reaching out to us, and we appreciate your cooperation!

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  gfvprod · Member · Jun 8, 2023 at 3:34 pm

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  Hi! I tried the link and the issue does persist. I’m using Google Chrome version 113.0.5672.126, with MacOS 10.13.6.

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  aisajib · Member · Jun 8, 2023 at 6:58 pm

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  Hi there!

  Thanks! I’ve tried logging into your account, but I was unable to see the error message on my end. Could you try the following steps and see if any of them helps?

  • Use a different browser for the time being.
  • Try logging out and logging back into your WordPress.com account.
  • Use a different device (mobile, tablet, or another computer) if possible to check.

  Please let us know how it goes once you’ve tested the above.

  Thanks!