Unable to sign in to dashboard

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  tyrich2014 · Member · Mar 29, 2016 at 3:40 pm

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  I am doing a WordPress site for a client. I am however unable to sign into to the site dashboard to manage same. I need to forward his email and so on…I have credentials that I have used prior, I am now unable to sign at all…

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 29, 2016 at 5:49 pm

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  Hi –

  If you are not already, you will need to be added as an admin to the site in order to access it. Only the site owner account or another admin on the site will be able to add you on as an admin. Read more about user roles here: https://en.support.wordpress.com/user-roles/

  Account recovery information can be found here:

  Recover Your Account