unable to transfer domain

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  samdesmet · Member · Jun 14, 2014 at 5:47 am

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  dear,

  After I go to shop – my domains and when clicking on the edit domain button for my website samdesmet.com, I do not have the option to choose for transfering. the only two things I see is email and DNS. Please get back to me concerning this matter. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jun 14, 2014 at 4:23 pm

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  Hello there! Your domain, samdesmet.com/, is not registered here at WordPress.com, so you cannot transfer it. You do have domain mapping for your site samdesmet.wordpress.com/. If you would like to remove the mapping of your site from your domain name in order to self-host your website, you can click Store → My Upgrades in your site’s Dashboard. Then click cancel in order to sever the connection between your domain, hosted at http://www.gandi.net/, and your WordPress.com site. Please let me know if you have any other questions at all. Thanks so much!