unable to transfer domain Error message:”Command failed [Ownercontact is requir
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I tried lot but Unable to transfer fireya.co.in to wordpress
Kindly help the billing done now I need the transfer to WORD PRESS it give the error multiple time same error We were unable to start the transfer. Error message:”Command failed [Ownercontact is required]”Once you’ve entered the authorization code, click on the button below to proceed.
The blog I need help with is: (visible only to logged in users)
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Hello @chujjac! Thanks so much for letting us know about this.
I see that you’re trying to transfer your domain to WordPress.com. However, to better understand the issue you’re encountering, could you please share a screenshot of the error you’re receiving? That way, we can take a closer look.
Also, please make sure you’re following the steps outlined in this guide:
https://wordpress.com/support/domains/incoming-domain-transfer/
Feel free to share any additional information, and we’re here ready to help you further!
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it give the error multiple time same error We were unable to start the transfer. Error message:”Command failed [Ownercontact is required]”
Once you’ve entered the authorization code, click on the button below to proceed
This is what it is either you do not believe me or do please check the image attached there is no other manner i can explain -
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We’ve received this escalation regarding transferring the domain fireya.co.in.
After reviewing this ticket and checking the domain status, you will need to continue working with WordPress on this. The domain is successfully unlocked and should be good for transfer. There is no lock on the domain, and the domain is in good standing.
The error message is showing on the WordPress side, so they should be able to provide further details on the error message, including reviewing their backend logs.
They may then be able to determine if this is a Squarespace issue, and then we can move ahead to assist. At this stage, no errors show on our end as the domain is transferring to WordPress.
With WordPress, please also ensure you are speaking to their customer service team. In some instances, especially in the forum, anyone can answer your queries. If you are indeed speaking to their support, you may need to request an escalation to a higher tier of support, as frontline support may not have the tools or expertise to determine the issue with the domain transfer.
To confirm you are speaking to their support team, they would usuall have a “Staff” tag next to their name.
I hope this information helps to clear things up and point you in the right direction. If you have any other questions, let us know and we’ll be happy to help. -
Hi there!
We have reached out to you via email to address the domain transfer issue. Please check your inbox. Thank you!
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