Unable to transfer premium theme from deleted blog to new blog.
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I had purchased a premium theme and applied it to one of my blogs (blog now deleted). I wish to transfer the premium blog theme to my new blog, however I get a ‘failed’ prompt if I try.
Any ideas how to get round this issue without re-purchasing the theme again?
The blog I need help with is: (visible only to logged in users)
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I’ll transfer the premium theme, Ubud, for you. There are three sites on your user account though, to which should I transfer Ubud?
-Alex G.
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Hi Alex
Thanks – yes, transfer it to jonathansagephotography.wordpress.com please.
Many thanks
Jonny
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Hi Jonny,
Encountered some errors getting the theme upgrade transferred into your account. Since I couldn’t complete the transfer, I removed the theme entirely and refunded your previous purchase. You can view the refund in your billing history here:
https://wordpress.com/me/billing
The refund may take about a week to appear in your bank account, so I apologize for that delay and that transfer didn’t go smoothly.
To setup Ubud again on your site, click Purchase here:
https://wordpress.com/themes/ubud/
-Alex G.
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