Unable to transfer purchased domain name to new Word press account

  • Unknown's avatar
    slamdunkdxb · Member ·

    Greetings,
    I purchased a domain name and associated to a WP account : aapk090512.wordpress.com

    I have created a new WP account : slamdunkdxb.wordpres.com

    When I tried to move the purchased domain name to this new WP account, I am getting an error message:
    ‘You cannot transfer to that user’

    Please support.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • deancroyal · Staff ·

    Hi there – I have moved the domain you purchased over to your site at slamdunkdxb.wordpres.com — you can see that here now.

    To start using that domain, all you need to do is choose a hosting plan from here: https://wordpress.com/plans/slamdunkdxb.wordpress.com

    Do you have any questions about the hosting plans that we can help answer?

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