unable to update

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  angiejhoare · Member · Oct 14, 2020 at 3:44 pm

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  Hello im unable to update to the latest update, please can you help as this is totally beyond me. Thank you

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  austinsangs · Member · Oct 14, 2020 at 6:56 pm

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  Hi @angiejhoare,

  What is the URL to the site you need help with?

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  staff-ozmodiar · Staff · Oct 15, 2020 at 4:12 am

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  Hi,

  Can you share the URL of your website?

  I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org