Unable to update
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Hello! I’m unable to update the core wordpress updates and the themes. Whenever I try, wordpress says it encountered an error. I have not installed any updates in a 1-2yrs so there must be a few versions I must have missed.
The blog I need help with is: (visible only to logged in users)
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Hey there,
I have not installed any updates in a 1-2yrs so there must be a few versions I must have missed.
That can make updates tricky, sorry!
Your site isn’t hosted here on our services, so there’s little we can do on our end. You might try making a backup of your site first, then deactivating each plugin, updating core, then updating each plugin. Or you can dig deeper into the Critical Error to suss out what code/plugin is causing it:
https://wordpress.org/support/article/common-wordpress-errors/And if you need more help, here’s the community forum for the free WordPress software (vs ours, which is for free sites hosted here) :
https://wordpress.org/support/forums/Also, we take care of updates and maintenance for the sites hosted here on our services, as well as security, spam protection, backups, and more. I’m not positive whether the import takes care of updates for you, but if you’d like, you can give that a try. You would get direct chat-based help with your paid plan, too. Let us know if you have any questions about our services!
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