Unable to update my email address

  • Unknown's avatar

    WordPress is not allowing me to update my email address to the one I currently use. It tells me that that email address is in use. I know it’s in use because it’s MY email address. Also, I was told that I would receive an email at my current address but so far nothing has come through.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try changing it at http://wordpress.com/#!/settings/ first.

    If that doesn’t work, try Users -> Personal Settings in your blog’s Dashboard.

    Note: Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    If you have succeeded in getting that far but have no received an email confirmation please check your email client spam/junk mail filter. I have tagged this thread for a Staff follow-up.

  • Hi there,

    I’m going to move this to a support ticket, since we will need to discuss your various email addresses.

    Cheers!

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