unable to update to newest wordpress version
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I can log into the account just fine but I only see ‘please update to the newest version’ but when I click the button to update it says ‘The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.’ there was no email sent to me and I have no idea how to get access to my website. Any help would be greatly appreciated.
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Hi there,
Would you share your site URL so we can better assist you? Thank you.
You don’t have to deal with version updates at WordPress.com, since they are being taken care of for you.
Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:
https://wordpress.org/support/forums/. -
Thank you for providing you site URL.
Your site appears to be a self-hosted WordPress (also called “.org”) site hosted on GoDaddy, and not a site hosted on our WordPress.com service.
You can confirm here: https://whois.domaintools.com/journeysendathome.com
To clarify, we are not the only providers of WordPress sites, and GoDaddy also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info about the difference.
You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/
You may also wish to contact GoDaddy’s support team for more assistance.
Hope that points you in the right direction!
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