Unable to update WHOIS details

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  maticlulik · Member · Sep 20, 2017 at 7:16 am

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  Hello.

  I have a problem when i try to edit my contact info, it gives me that answer. What should i do? I am not allowed to edit my website.

  best regards, Ales.

  The blog I need help with is: (visible only to logged in users)

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  zyousafi · Staff · Sep 20, 2017 at 7:46 am

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  Hi @maticlulik,

  You can read all about updating contact information for a domain that’s registered with WordPress.com here: https://en.support.wordpress.com/update-contact-information/ – but it looks like, after doing a quick Whois lookup for your site here: https://www.whois.com/whois/trgovina-lulik.com, your domain is registered with Wild West Domains, LLC so you will need to contact them to update the contact information for your domain.

  I hope that information helps! Let me know if you need any additional assistance :)

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  zyousafi · Staff · Sep 20, 2017 at 8:26 am

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  Hi @maticlulik,

  I was speaking to a colleague of mine and it looks like I gave you the incorrect information. My apologies for that! You do not need to go to Wild West Domains, LLC and you should be able to update contact information for your domain by following the instructions here: https://en.support.wordpress.com/update-contact-information/ – you mentioned that you were getting an “answer” when you tried editing your contact information earlier. Can you tell me a little more about that?

  Look forward to hearing back from you! :)

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  staff-zinnia · Staff · Sep 20, 2017 at 3:06 pm

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  Howdy –

  Please let me know what you’re seeing when you try to update the contact information for trgovina-lulik.com. Is it an error message?