Unable to upgrade my account

  • Unknown's avatar
    dickpower4456 · Member ·

    Hello Team,
    I am new to wordpress.
    I have attemted many times for upgrading to a premium plan.
    But everytime I make a payment, there is an error for adding a card.
    The error is-‘Error authorizing credit card. Please Contact Support quoting error HYTFSI.’
    Please fix the issue or contact me as soon as possible.
    +91 7037738523
    Akshat Pachauri
    Thankyou

  • staff-totoro · Staff ·

    Hi there,

    I’ve asked out team to take a closer look at why your purchase is not going through as expected. We’ll reply here as soon as we know more. Thanks for your patience!

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