Unable to upgrade plan

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  noahwvwebdesign · Member · Dec 9, 2023 at 11:55 pm

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  When I go to the ‘Plans’ page (https://wordpress.com/plans/(website).wordpress.com) all that appears is a blank white page. I have made sure this is not due to my internet, ad blocker, browser, or device.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  parkdanil · Member · Dec 10, 2023 at 3:21 am

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  Yeah, I wouldn’t use that method to access the plans.

  Try navigating to your blog dashboard and click on upgrades. This will display all of the available Plan upgrades available for your site.

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  helper-heroponriki · Member · Dec 11, 2023 at 2:25 pm

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  @noahwvwebdesign

  If you used the “click here to contact us” link on your Dashboard, then our Trust and Safety team has received your request and will respond as soon as possible.

  If you are unable to access your Dashboard, please contact us through https://wordpress.com/support/suspended-blogs/.

  We kindly request that you refrain from discussing any issues related to our Terms of Service on the public forums as a policy.

  Thank you for your understanding.