Unable to Upgrade/Create New User

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  kerikane · Member · Mar 1, 2017 at 12:43 am

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  hi. i am trying to create a new user for a new business we are starting. however, we have been unsuccessful in doing so. i tried just upgrading my account to premium, but the upgrade button is greyed out.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 1, 2017 at 12:16 pm

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  Hi there,

  Sorry to hear you’re having problems with this. We deployed an update yesterday which affected users trying to create new sites and purchase upgrades — it should be working again now though.

  Before you try again, please clear your browser cache and cookies. There are instructions for different browsers here:

  Solve Common Browser Issues

  Let me know how you get on.