unable to upload any “media” files
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Greetings
I have been unable to upload any media (small JPEG & PDF files) to my blog for the past three (3) days and, before contacting Support, thought to enquire if others are having the same problem?
In brief, I am able to drill down from my blog’s upload box (via “manage / write”) and “locate” the file(s) on my computer’s hard-drive, but everything stalls after I click on “upload”
Prior posting I have tried the following, without success:
* double/triple checked my blog’s settings — and the FAQ on uploads
* searched recent postings in the forum
* attempted to upload at different times of the day/night
* repaired my browser – Internet Explorer v7.0 (fully patched)
* upgraded the Java engine plugin to latest version (1.6.0_07)
* installed and tried using Firefox v3.0Any feedback would be appreciated
With thanks . . .
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Have you updated Flash? It’s a Flash-based uploader. And also try the Cookie Dance: log out, clear browser cache and cookies, restart.
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Thank you very much (!) for your assistance, raincoaster
I followed both your suggestions: my problem remaains…
Regards
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Have you tried using the browser-based uploader? There is a link for it in the line of text just under “choose files to upload” button.
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Thank you for your suggestion, thesacredpath
It would appear that (by default?) I am using the browser uploader
In my situation the link you refer to does not exist and, in its place, are the words … “You are using the Browser uploader”
Thank you again
:)
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Thank you, raincoaster
We have just posted past each other:
Given that I am already using the “browser uploader” (as it seems) … what would have been the alternative method were this not the case?
thank you
:)
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The alternative method is the Flash uploader. What I get is a button asking me to upload but no box to select…and below, the line about the Browser uploader. I click to that so I can upload. I WISH that the browser uploader was automatically selected for me.
What browser and version are you using?
Also, I noticed two days ago that the uploader was taking a ridiculous amount of time to load. Try hitting Upload Media and just waiting. I mean, waiting five minutes. If it does not come up even then, contact staff.
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Thank you again, raincoster
My primary browser is Internet Explorer v7.0.5730.13 (fully patched)
regards …
:)
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Update:
In the past 24 hours I lost the ability to edit pages and posts on my blog — even minor changes — with the system timing-out after clicking on “save”
Interesting . . .
Thank you again for your help; I have now contacted Support
Regards
:)
O’Brien
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It seems Support will have to intervene. That’s a very unusual set of errors. Thanks, I had not noticed the browser info earlier.
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Update:
The Support Crew were very prompt in attending this issue but could find nothing wrong and created a “test” page containing an uploaded image file to demonstrate
Perhaps (to use a very non-technical phrase) they “bumped something” in that process because everything is now back to normal
Hmmmm …
Actually, there is one change: for the first time since using WordPress, my Flash loader is now apparent
Thank you to everyone
:)
O’Brien
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How bizarre. Glad to hear it is working now. It’s Friday. Traditionally, things go weird on Friday.
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