unable to upload image

• 

  gnewadmin · Member · Aug 3, 2013 at 5:10 pm

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  Hi, I have tried to upload images with my post for the last 3 days, but each time an error came up while I’ve selected an image from my desktop and clicked ‘open’. The error message said “an error occurred while uploading, please try again later”.
  Please let me know what is the problem and what are the possible solutions, thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Aug 3, 2013 at 5:32 pm

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  These are the accepted file types:
  .jpg/.jpeg
  .gif
  .png
  Instructions here http://en.support.wordpress.com/images/
  Here are more details about the options for uploading images http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/
  troubleshooting images here > http://en.support.wordpress.com/images/troubleshooting-images/

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com/

  (1) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  (2) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (3) Disable all browser extensions or add-ons temporarily.

  (4) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  (5) If you are not successful let us know:
  (a) How you are connecting to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/