unable to upload images

  • Unknown's avatar
    jillarodgersgmailcom · Member ·

    I have been adding images to my site without any issues all morning, but then all of a sudden I keep getting the following error message when I try to add an image:

    Could not insert attachment into the database.

    can you please tell me how to fix this error?

  • staff-totoro · Staff ·

    Hi there,

    The site magnetbabe.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Siteground Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/magnetbabe.com+dns

    To clarify, we are not the only providers of WordPress sites, and Siteground also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

  • avydun · Staff ·

    I see that you have reached out by email as well. I have responded to that email ticket with further instructions on what you can try.

    I am marking this forum post as resolved.

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