Unable to upload jpeg

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  lfrancis2 · Member · Sep 13, 2017 at 2:25 am

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  I’m trying to upload a jpeg as my feature image, and receiving ‘Sorry, this file type is not permitted for security reasons’

  The blog I need help with is: (visible only to logged in users)

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  ppratham00 · Member · Sep 13, 2017 at 3:45 am

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  @Ifrancis2

  I am not able to replicate your issue at my side. Though your file type is accepted according to the official Documentation. Could you try uploading some other jpeg files as that particular file may have some security issue or the the file may be exceeding the max file upload size.

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  jbeats1 · Member · Sep 13, 2017 at 5:12 am

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  Hi @Ifrancis2

  You may even want to try screenshotting the feature image you want and then saving and uploading that since screenshots default to a “.png” file format which could also work

  Let us know how it goes!

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  zyousafi · Staff · Sep 19, 2017 at 1:43 pm

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  Hi @lfrancis2,

  It looks like your website is currently hosted on Bluehost which means you have a WordPress.org website and that you are in the wrong place for support. Please note that these forums are only for those websites that are hosted on WordPress.com – there’s a great article on the difference between WordPress.com and WordPress.org websites here: https://en.support.wordpress.com/com-vs-org/

  You can head over to http://wordpress.org/support/ for support on your WordPress.org website or you can get in touch with Bluehost, your hosting provider, and see if they put a restriction on the images you can upload. I hope that information helps you get to the right place and find the answers you are looking for! :)