Unable to upload .jpg file into my WP image library

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  pramshed · Member · Apr 22, 2016 at 8:43 pm

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  I’ve created a .jpg file in PicMonkey, however when trying to upload it to my image library. A message pops up saying that the file type is unsupported, the file is a .jpg so I’m not sure what the problem. I’ve tried uploading other .jpgs and these work fine. Any help would be appreciated. Thanks

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  supernovia · Staff · Apr 25, 2016 at 6:31 pm

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  Hi @pramshed, that’s odd. Makes me wonder if PicMonkey is using some non-standard code. As a test, are you able to open it in another program, save it again, and upload that?