Unable to upload pics

dickiebo · Member · Jan 14, 2009 at 3:52 pm
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Guys. I’ve never had this prob before. I try to upload a pic but whem I try, the ‘Upload files from your computer’ box is half hidden, below the bottom of the screen. It will not allow me to scroll down. Thus I’m unable to complete the process. (Because, obviously, I can’t get access to the bottom half of the box.) I think I’m going potty!
3kids2jobs1dog · Member · Jan 14, 2009 at 4:22 pm
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I am having the same problem today. It’s annoying.
justwilliams · Member · Jan 14, 2009 at 4:51 pm
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Me too! Bottom half of “Add an image” window is below the bottom edge of my screen and I can neither scroll down to it nor drag the box up into the screen area. Any help will be much appreciated.
thesacredpath · Member · Jan 14, 2009 at 4:52 pm
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Contact staff directly and include your screen resolution for your monitor and the details. WordPress rolled out some code changes over the past several days and there are still some bugs they are chasing.

http://support.wordpress.COM/contact/
pillingslock · Member · Jan 14, 2009 at 4:52 pm
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I’m having the same problem – is anyone doing anything about this?
thesacredpath · Member · Jan 14, 2009 at 4:53 pm
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Also include what browser and browser version you are using and what operating system (xp, OS X, Vista, etc.).

Too much detail is never enough.
thesacredpath · Member · Jan 14, 2009 at 4:54 pm
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@pillingslock, read my post right above yours and right below yours and contact staff directly.
3kids2jobs1dog · Member · Jan 14, 2009 at 5:20 pm
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What is you don’t know all of that stuff? I’m not completely ignorant, but I couldn’t tell ya my screen resolution.
thesacredpath · Member · Jan 14, 2009 at 5:59 pm
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If on windows, go to control panels, display and you will find it there under the settings tab. The reason that is important is that according to wordpress, the dashboard was designed to work with 800×600 resolution or higher but in my experience, it appears like some parts of the dashboard were really designed for 1024×768.

If you are on Mac, go to system preferences > displays and again you will find the resolution there.
3kids2jobs1dog · Member · Jan 14, 2009 at 8:05 pm
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You’re awesome.
bryanandcarol · Member · Jan 14, 2009 at 8:21 pm
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I’m not having the exact same problem but a problem just the same. I am able to upload an image but when I go to place it into the post, it goes to the start of the post and not at the end where I have placed the curser after the dialog. I am doing a post for family and friends and they enjoy the pictures I have posted so far. I really don’t like not being able to put the pictures where I want in my post.
dickiebo · Member · Jan 15, 2009 at 9:04 am
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Guys, I got around the prob at least temporarily, by reducing the zoom level from 100% to 75% whilst editing the gallery.
jjav · Member · Jan 15, 2009 at 9:45 am
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Same problem here, but that zoom stuff doesn’t work for me.
dickiebo · Member · Jan 15, 2009 at 4:44 pm
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Support staff have worked on this and everything now seems to be back to normal. Many thanks indeed.

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