Unable to use passwords once reset, and get to my usual blogs

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  purecamellias · Member · Sep 9, 2018 at 1:48 pm

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  Hello I had this problem a few months back and I was unable to access any of my usual blogs. This time, when I had a reset password, it still wouldnt let me into my usual account. I can visit but not edit. I really want to post. Am really stuck. A Happiness Engineer helped last time, but I can not find where to access. I am sending this via a new site not my usual ones, and am really frustrated about the password situation.

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  gemmacevans · Member · Sep 10, 2018 at 9:55 am

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  Hi purecamellias,

  I see you previously worked through this with one of our Happiness Engineers. You are currently logged in as purecamellias but the site you wish to manage are owned by ethicalartisans — so please try logging in to the account or resetting the password with that username.

  If you are unable to login, we’ll need you to fill out the Account Recovery form in order to prove ownership of the other account:

  Recover Your Account

  Please let me know if you have any questions.