Unable to use WordPress.

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  massoudbadii · Member · Apr 18, 2022 at 5:13 am

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  For username I put in my email address. My password is not recognized, although I just reset it.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  kokkieh · Staff · Apr 18, 2022 at 9:16 am

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  Hi there,

  Are you trying to log into the admin account for http://lasttango.org/? That’s something completely separate from your WordPress.com username account you use to log in with us, and we have no control over that admin account.

  The password for your admin account for that site is stored in your site’s database on your hosting provider’s servers, so contacting them directly is your best bet for getting help with this – many hosts offer a way for you to reset this directly via your hosting control panel.

  Otherwise you can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/ for other methods, like changing the password directly in the database.

  For more help with this, you can also ask the WordPress.org community for advice at https://wordpress.org/support/forums, though I recommend you try your hosting provider first.