Unable to Verify Email Address

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  jennamacmillann · Member · Dec 1, 2020 at 12:23 am

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  In order to launch my site, I have to verify my email address. When I go to my email and go to confirm now, it won’t let me press on confirm now so I am unable to launch my site because of this. Is there any way I can launch my site since it won’t let me confirm my email address?

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  kokkieh · Staff · Dec 1, 2020 at 5:00 am

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  Hi there,

  So you can’t click the Confirm button in the email? That would be a problem with your email client itself.

  The confirmation email should also include a link. Can you click that instead?

  Or else, if you don’t see the link, try right-clicking on the button and select Copy Link Location. Then open a new browser tab and paste into the address bar.

  Let me know if none of that works, and we can do the verification manually instead.

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  jennamacmillann · Member · Dec 1, 2020 at 3:33 pm

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  I tried all of that and it is still not working.

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  staff-blorbo · Staff · Dec 1, 2020 at 6:44 pm

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  What happens when you copy and paste the link from the email into your browser’s address bar?

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  jennamacmillann · Member · Dec 1, 2020 at 10:48 pm

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  It still won’t work. It won’t let me confirm my email.

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  staff-totoro · Staff · Dec 2, 2020 at 1:30 am

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  Hi there,

  Sorry for your frustration. I have emailed you at the address we have on file for your account. Can you check your inbox for the message “Activating your WordPress.com account” and reply to the email I sent there?

  Please do not reply here but reply in the email specifically, and then we can manually activate your account. Thanks for your patience!