Unable to view my Site.

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  thebookwitchofhogwarts · Member · Nov 19, 2021 at 1:42 pm

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  Why am I unable to visit my site??

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Nov 19, 2021 at 3:58 pm

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  Hello

  Are you unable to login into your site? Please note that If you have misplaced the login information we cannot help you in verifying the proof of ownership. However you can fill up the account recovery form from here https://wordpress.com/wp-login.php?action=recovery

  Support page doc here: https://wordpress.com/support/account-recovery/

  Once you fill up the form the account team would further assist you.

  let us know if you have any further queries.

  Regards:

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  staff-mckluskey · Staff · Nov 21, 2021 at 10:42 am

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  Hi!

  
  @thebookwitchofhogwarts, your site loads perfectly fine on my end. Are you still having problems with this? If so, please let me know more details of what happens.

  
  @amirudra789, please be careful when stating what you can and cannot do, as you can create false expectations.

  If you have misplaced the login information we cannot help you in verifying the proof of ownership

  Volunteers can’t help users with account recovery issues so just pointing the user to the appropriate form is the best course of action. Thanks!