Unable to view my site after launch

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  dvvp2106 · Member · May 15, 2024 at 7:41 am

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  i am unable to see my page content or any other information present in my page, the visit site gives the following result

  

  

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · May 15, 2024 at 5:17 pm

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  Hi there!

  It appears your domain currently has a custom IP address that’s pointing it away from your WordPress.com site. Could you please confirm if you’re ready to use this domain with your WordPress.com site? I can then go ahead and point the domain to WordPress.com IPs.

  Feel free to let us know if you have more questions.

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  dvvp2106 · Member · May 15, 2024 at 5:28 pm

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  hi thank you for the response, i am ready to use the domain with my wordpress.com site and I confirm to point the domain to wordpress.com IP

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  aisajib · Member · May 15, 2024 at 5:39 pm

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  Hi there!

  Thanks for confirming! I’ve pointed the domain to WordPress.com IPs. This change can take up to 72 hours to take effect. However, in most cases, the site will start loading within a few hours.

  You may want to clear your browser cache so that your browser doesn’t keep trying to load the site from its old servers. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Feel free to let us know if you have more questions.

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  dvvp2106 · Member · May 16, 2024 at 7:43 am

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  hi im trying to upload a new image , i got an error “ This image has empty attribute….. “ , uploading images to media library gives me a result of an image with transparent background.