Unable to view my site in my account

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  pycolabwork · Member · Apr 14, 2024 at 4:24 am

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  Hi, I was trying to renew my plan for my site http://chemasteryingredients.com but unfortunately I don’t see the site in my account anymore.
  It is essential that I renew it as it’s my business website.
  Looking forward to hearing from you, want to renew the plan ASAP and get it back up again very soon.

  Self-declared URL: http://chemasteryingredients.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Apr 14, 2024 at 8:11 am

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  Isn’t that domain over there at GoDaddy and not here at the host WordPress.com?

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  deancroyal · Staff · Apr 14, 2024 at 12:08 pm

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  Hi @pycolabwork – I see here on your dashboard home page, front and center, we ask that you renew your plan to restore your site to its previous condition: https://wordpress.com/home/pycolabwork.wordpress.com

  I do see backups for your original site on our servers, but we do not keep those for much longer. Re-purchasing the plan should be your first step toward bringing this site back online. Let us know once that’s done and we’ll help you in live chat (more quickly) or here with next steps.