Unable to view stats

• 

  tutupaslab · Member · Nov 16, 2012 at 7:17 pm

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  Hello,
  Since yesterday I haven’t been able to view my website’s stats. Whenever I click on them it takes a few minutes to load and then this message appears:

  User Agent: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3”
  Page URL: “http://www.tutupaslab.com/wp-admin/admin.php?page=stats&noheader”
  API URL: “http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=40000256&charset=UTF-8&color=fresh&j=1:2.0”
  http_request_failed: “connect() timed out!”

  Thank you!
  Giulia

• 

  kathrynwp · Staff · Nov 19, 2012 at 6:24 pm

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  Hi there, could you please try clearing your browser cache and cookies?

  Solve Common Browser Issues

  If you still have the issue, could you please try another browser such as Firefox and Chrome and let me know how it goes?

• 

  kathrynwp · Staff · Nov 19, 2012 at 7:12 pm

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  This issue should now be resolved. Please let us know if you have any further trouble.