Unable to write a blog
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Hi,
I am on a free plan and I am unable to post anything under the Visual editor since past 3 weeks. Kindly help with the same.
The blog I need help with is: (visible only to logged in users)
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You could have either a connectivity issue or a browser related issue.
Check with your ISP (internet service provider) for known issues.
Make sure you are running an up to date browser version found at http://browsehappy.com
Make sure you have JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies
Read all the tips here https://en.support.wordpress.com/browser-issues/ Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Disable any adblocker browser add-ons.
Try using another browser.
If you are not successful please post this specific info here:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi,
I tried using it on Chrome, it works there. But I am a Safari user and I’m still not able to use it on Safari.
Have tried all the steps mentioned above but it is still not working.
Safari version: 10.1.1 (12603.2.4)
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Howdy!
What operating system and version are you using?
Also, is there an error message? Please share more details about what is happening. Thanks :)
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Hi,
I’m using Mac Os Sierra Version 10.12.5 (16F73)
There is no error message. The only problem is that the Visual editor screen is blank. I’m unable to type anything after the Title.
I’ve always been using Safari, don’t know why wordpress has stopped working on this browser since past 3 weeks.
Thanks.
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Are you having trouble loading any other sites in Safari? How is your connection speed? A flakey connection will not play well with the new editor. Do you have better luck from wp-admin? https://ffooodaholic.wordpress.com/wp-admin/
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Hi,
All other sites are working fine on Safari. Tried the wp-admin. It works but the only problem is that I’m unable to choose the slideshow style for posting the pictures, it is coming in the titled format by default.
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Please run a speed test from your current network. You can check that at speedtest.net. Since wp-admin is working, I believe the internet connection is the issue here.
If you have access to another network, like at work, school, or a neighbor you can try signing in to your account from that connection.
The gallery settings can be configured through wp-admin. To do this, start by adding your media to the new post. On the left hand side in the upper corner you’ll see a link to Create Gallery – click this.
Next, select your images for the gallery. On the right hand side you’ll see a few drop down menus. The bottom menu has the slideshow option listed.
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